Subsidence Advisory NSW

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What we do

Subsidence Advisory NSW supports communities living in areas of New South Wales where there is the possibility of mine subsidence.

We keep communities safe, manage compensation claims for subsidence damage to improvements such as houses, and regulate development in mine subsidence districts to help reduce potential damage.

Learn how we help communities


We take safety seriously, learn more about mine subsidence and how to report safety issues.


Has your property been impacted by mine subsidence? Claim compensation for damages.


Do you plan to develop in a district? You need SA NSW approval prior to commencing work.

Subsidence Advisory NSW is an agency of the NSW Department of Customer Service and operates under the Coal Mine Subsidence Compensation Act 2017.

Changes to the mine subsidence system in NSW took effect from 1 January 2018 following a review of the former Mine Subsidence Compensation Act 1961. The changes make the mine subsidence compensation processes easier for property owners and provide a more equitable model for mining operators. Learn more about the changes here.

The Mine Subsidence Board

The Mine Subsidence Board administered the Mine Subsidence Compensation Act 1961. The Coal Mine Subsidence Compensation Act 2017 does not include a Board, rather an agency within the Department of Customer Service named Subsidence Advisory NSW. Subsidence Advisory NSW administers the Coal Mine Subsidence Compensation Act 2017.

The Board was retained for a 12-month transitional period as per the transitional arrangements in the Coal Mine Subsidence Compensation Act 2017. The transitional period ended on 31 December 2018.